Don’t Roll the Dice – Pack Trip Insurance
Because Good Times Don’t Come With a Money-Back Guarantee.
At Transformative Travel, we pour our hearts into crafting life-changing adventures. But hey, if you’ve got to cancel (cue sad violin music), here’s the deal on select journeys only or unless already stated in your itinerary.
- 90+ days before departure: You get 75% back – enough to buy tissues for the trip you’re missing.
- 60–89 days before departure: Only 50% back – because we’ve already started dreaming about all the amazing things you’re skipping.
- 0–60 days before departure: Sorry, no refunds here! Think of it as a donation to our “We’ll Have Fun Without You” fund.
Trip Cancellation Insurance: Your Adventure Lifeguard
We get it – stuff happens! Whether it’s a global event, your cat starts a revolution, or Mercury’s in retrograde, trip insurance is your superhero cape. It saves the day when life throws an unexpected plot twist. So, pack it, like you would that extra pair of socks you never think you’ll need!
Cancellations by Transformative Travel LLC: In Rare Cases, We May Hit ‘Pause’
If we need to cancel your trip (trust us, we’ll cry too), it’ll only be for good reasons: natural disasters, worldwide pillow shortages, or if the universe decides it’s not your time yet. When that happens, we’ll either move your trip to a better time or give you a full refund, no questions asked.
Non-Refundable Items: The Things That Stick Like Glue
Deposits, flights, that cute yoga retreat you booked – these things are non-refundable. It’s kind of like when you commit to a haircut and can’t take it back. Make sure to check with us before locking in any plans, so we can keep your travel vibes high and stress levels low.
We’re all about delivering epic journeys, and once you’re in, we’re in this together. Cancelling is like skipping dessert – it’s sad, but also, you really shouldn’t. Trip insurance is the sprinkle on your adventure sundae. It makes sure that if life hands you lemons, you’re sipping lemonade on the beach while we’re still here making magic happen for you!
We’re here to guide, support, and create memories, but if you can’t make it, remember: no backsies!
Required Documentation
Transformative Travel also requires you to have the necessary documentation for your journey. Starting from understanding, and accepting that obtaining the necessary documentation for travel such as a passport (valid for at least six (6) months before international departure(s)), ***a valid visa / eVisa (where applicable), required Covid testing before and after your journey if required, vaccination certificate where required as well as any travel forms that are required to be completed. It is also important to go over the details in your ticket(s) to make sure that all the details including that the spelling of your name is correct. It is completely the responsibility of the traveler/participant to review all documents for accuracy.
Baggage Policies
Baggage Policies might vary from one journey to the other. And while you may be allowed to carry a significant allowance internationally, you may not be allowed to carry the same domestically. Hence it is the responsibility of the participant to check these policies before departure.
Cancellation
Transformative Travel LLC. strongly recommends trip-cancellation, health as well as accidental insurance that is available at an additional cost. Please contact us for more details. Transformative Travel LLC has a strict no cancellation policy, and does not offer refunds for the same, hence it is up to the traveler to secure insurance in case cancellation is necessary.
Cancelation Policy
As a large majority of our package tours involve multiple operators, complicated logistics, and often accompanying hosts, payments to secure the same involves sending our advance deposits to service suppliers located locally, nationally and internationally such as airlines, transportation providers, lodges/hotels, ground operators as well as other service providers, independent contractors and travel tribe hosts who are not the employees or agents of Transformative Travel, therefore Transformative Travel has no jurisdiction.
A lot of our smaller group departures and species-oriented adventures have a very small window that local operators rely on for the entire year, hence making cancellation requests difficult.
In many cases receiving refunds to United States is very difficult, and can involve money getting lost in transferring funds, and becomes very time consuming for us. Hence, it is highly recommended that you purchase trip cancellation insurance as all deposits/final payments are non-refundable. In the case of a group fixed-date departure, if a participant chooses to cancel, our policy is that IF we (or YOU) are able to refill your spots we can use your payments for the same trip (except a 15% processing fee) as a credit toward your next journey with Transformative Travel LLC. (Valid for 2 years along with other terms and conditions that apply.)
In order to request a cancellation guests are required to:
- Send a notice of cancellation to explore@transformativetravel.ltd so that we can go ahead and release your spots.
- If the participant cancels and invites a substitute participant to sign-up for that journey instead of them then, only a 10% cancellation fee will be charged.
- If you nor we are able to fill your spots on a FDD, then all deposits and payments will be forfeited, and no credit will be made forward.
- Please note that the same terms and conditions apply for Custom Tailored Journeys.
***Please note: Additionally, airfare cancellations are subject to the policy of the international and/or domestic airlines involved in your journey package.
This is the reason why we highly recommend our travelers purchase trip cancellation insurance.
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