- +1 443.766.3644
- explore@transformativetravel.ltd
- 8030 Main St. Ellicott City, MD 21043, USA
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Transformative Travel Traveler/Participant Agreement.
- By signing-up for a Transformative Travel journey, the participant agrees to these Terms and Conditions in order to secure a reservation for the journey. Each participant must indicate their acceptance of the terms and conditions of the agreement.
- Firstly, by registering to a journey the participant acknowledges that they are aware by traveling locally, nationally or internationally they are undertaking potentially dangerous activities, many of which might be located in remote areas, with limited connectivity and access, with the risk of injury, illness or even death that may be caused by the force of nature or criminal conduct. Additionally, medical services during some or a large part of your journey may also not be available or consistent with the standards of medical services within the United States.
- Secondly, by registering each participant also further acknowledges that adverse road conditions and severe weather conditions may cause unpleasant experiences during the journey. Transformative Travel LLC will not be help liable or responsible for these conditions.
- Transformative Travel journeys that are confirmed, suggested or presented are subject to change or modification with or without very short notice. While every reasonable effort will be made on our part to operate a journey exactly as described and planned, alterations may occur even after the final itinerary has been confirmed. In addition, in case of unforeseen world events or conditions require a journey itinerary to be altered Transformative Travel LLC. reserves the right to do so.
Eligibility Criteria
Anyone less than the age of 18 must be accompanied by a parent or guardian for the duration of the entire journey. However, some journeys may also have a minimum age requirement.
Required Documentation
Transformative Travel also requires you to have the necessary documentation for your journey. Starting from understanding, and accepting that obtaining the necessary documentation for travel such as a passport (valid for at least six (6) months before international departure(s)), ***a valid visa / eVisa (where applicable), required Covid testing before and after your journey if required, vaccination certificate where required as well as any travel forms that are required to be completed. It is also important to go over the details in your ticket(s) to make sure that all the details including that the spelling of your name is correct. It is completely the responsibility of the traveler/participant to review all documents for accuracy.
Baggage Policies
Baggage Policies might vary from one journey to the other. And while you may be allowed to carry a significant allowance internationally, you may not be allowed to carry the same domestically. Hence it is the responsibility of the participant to check these policies before departure.
Cancellation
Transformative Travel LLC. strongly recommends trip-cancellation, health as well as accidental insurance that is available at an additional cost. Please contact us for more details. Transformative Travel LLC has a strict no cancellation policy, and does not offer refunds for the same, hence it is up to the traveler to secure insurance in case cancellation is necessary.
Cancelation Policy
As a large majority of our package tours involve multiple operators, complicated logistics, and often accompanying hosts, payments to secure the same involves sending our advance deposits to service suppliers located locally, nationally and internationally such as airlines, transportation providers, lodges/hotels, ground operators as well as other service providers, independent contractors and travel tribe hosts who are not the employees or agents of Transformative Travel, therefore Transformative Travel has no jurisdiction.
A lot of our smaller group departures and species-oriented adventures have a very small window that local operators rely on for the entire year, hence making cancellation requests difficult.
In many cases receiving refunds to United States is very difficult, and can involve money getting lost in transferring funds, and becomes very time consuming for us. Hence, it is highly recommended that you purchase trip cancellation insurance as all deposits/final payments are non-refundable. In the case of a group fixed-date departure, if a participant chooses to cancel, our policy is that IF we (or YOU) are able to refill your spots we can use your payments for the same trip (except a 15% processing fee) as a credit toward your next journey with Transformative Travel LLC. (Valid for 2 years along with other terms and conditions that apply.)
In order to request a cancellation guests are required to:
- Send a notice of cancellation to explore@transformativetravel.ltd so that we can go ahead and release your spots.
- If the participant cancels and invites a substitute participant to sign-up for that journey instead of them then, only a 10% cancellation fee will be charged.
- If you nor we are able to fill your spots on a FDD, then all deposits and payments will be forfeited, and no credit will be made forward.
- Please note that the same terms and conditions apply for Custom Tailored Journeys.
***Please note: Additionally, airfare cancellations are subject to the policy of the international and/or domestic airlines involved in your journey package.
This is the reason why we highly recommend our travelers purchase trip cancellation insurance.
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